Apple’s most portable laptop is the MacBook Air, a laptop that sacrifices a few bells and whistles (and is feather-light as a result). MacBook Airs are great for anyone who travels a lot; the ultra-thin profile fits easily in just about any bag or purse.
Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors:
- Letters or characters repeat unexpectedly
- Letters or characters do not appear
- Key(s) feel 'sticky' or do not respond in a consistent manner
Apple MacBook Pro 15-inch with TouchBar and Touch ID Display 15.4-inch (diagonal) LED-backlit Retina display with IPS technology; 2880-by-1800 native resolution at 220 pixels per inch with support for millions of colors, 16:10 aspect ratio. 2013 Apple MacBook Pro Laptops for Back to School. Your back to school shopping list cannot be complete without the 2013 Apple MacBook Pro. These laptops come in different RAM and inbuilt memory variants. They have RAM size varying from 1 GB to 32 GB. Jul 03, 2020. May 07, 2020.
Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.
To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.
- MacBook (Retina, 12-inch, Early 2015)
- MacBook (Retina, 12-inch, Early 2016)
- MacBook (Retina, 12-inch, 2017)
- MacBook Air (Retina, 13-inch, 2018)
- MacBook Air (Retina, 13-inch, 2019)
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
- MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2018)
- MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2019)
Note: No other Mac notebook models are part of this program.
Please choose one of the options below for service. Your Mac notebook will be examined prior to any service to verify that it is eligible for this program.
The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. The service turn-around time may vary depending upon the type of service and availability of replacement parts.
- Find an Apple Authorized Service Provider.
- Make an appointment at an Apple Retail Store.
- Mail in your device to the Apple Repair Center.
To prepare your unit for service, please backup your data.
Note: If your MacBook, MacBook Air, or MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.
This worldwide Apple program does not extend the standard warranty coverage of your Mac notebook.
If you believe your Mac notebook was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund.
Mbp Vs Surface Laptop 3
The program covers eligible MacBook, MacBook Air, and MacBook Pro models for 4 years after the first retail sale of the unit.
Your Mac provides several tools to help you identify it. The simplest is About This Mac, available by choosing About This Mac from the Apple menu in the upper-left corner of your screen. The other is the System Information app. Learn how to use these tools to identify your Mac.
If you don’t have your Mac or it doesn’t start up, use one of these solutions instead:
- Find the serial number printed on the underside of your Mac, near the regulatory markings. It’s also on the original packaging, next to a barcode label. You can then enter that serial number on the Check Coverage page to find your model.
- The original packaging might also show an Apple part number, such as MLH12xx/A (“xx” is a variable that differs by country or region). You can match the Apple part number to one in the list below to find your model.
List of MacBook Pro models
MacBook Pro models are organized by the year they were introduced, starting with the most recent. Click the model name for detailed technical specifications.
MacBook Pro models from 2012 and newer can run the latest version of macOS. For models from before 2012, the latest compatible operating system is noted.
2020
MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro16,3
Part Numbers: MXK32xx/A, MXK52xx/A, MXK62xx/A, MXK72xx/A
Tech Specs: MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)
MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro16,2
Part Numbers: MWP42xx/A, MWP52xx/A, MWP62xx/A, MWP72xx/A, MWP82xx/A
Tech Specs: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
2019
MacBook Pro (16-inch, 2019)
Colors: Silver, space gray
Model Identifier: MacBookPro16,1
Part Numbers: MVVJ2xx/A, MVVK2xx/A, MVVL2xx/A, MVVM2xx/A
Tech Specs: MacBook Pro (16-inch, 2019)
MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro15,4
Part Numbers: MUHN2xx/A, MUHP2xx/a, MUHQ2xx/A, MUHR2xx/A, MUHR2xx/B
Tech Specs: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
MacBook Pro (15-inch, 2019)
Colors: Silver, space gray
Model Identifier: MacBookPro15,1, MacBookPro15,3
Part Numbers: MV902xx/A, MV912xx/A, MV922xx/A, MV932xx/A, MV942xx/A, MV952xx/A
Tech Specs: MacBook Pro (15-inch, 2019)
MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro15,2
Part Numbers: MV962xx/A, MV972xx/A, MV982xx/A, MV992xx/A, MV9A2xx/A
Tech Specs: MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
2018
MacBook Pro (15-inch, 2018)
Colors: Silver, space gray
Model Identifier: MacBookPro15,1
Part Numbers: MR932xx/A, MR942xx/A, MR952xx/A, MR962xx/A, MR972xx/A, MUQH2xx/A
Tech Specs: MacBook Pro (15-inch, 2018)
MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro15,2
Part Numbers: MR9Q2xx/A, MR9R2xx/A, MR9T2xx/A, MR9U2xx/A, MR9V2xx/A
Tech Specs: MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports)
2017
MacBook Pro (15-inch, 2017)
Colors: Silver, space gray
Model Identifier: MacBookPro14,3
Part Numbers: MPTR2xx/A, MPTT2xx/A, MPTU2xx/A, MPTV2xx/A, MPTW2xx/A, MPTX2xx/A
Tech Specs: MacBook Pro (15-inch, 2017)
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro14,2
Part Numbers: MPXV2xx/A, MPXW2xx/A, MPXX2xx/A, MPXY2xx/A, MQ002xx/A, MQ012xx/A
Tech Specs: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro14,1
Part Numbers: MPXQ2xx/A, MPXR2xx/A, MPXT2xx/A, MPXU2xx/A
Tech Specs: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
2016
MacBook Pro (15-inch, 2016)
Colors: Silver, space gray
Model Identifier: MacBookPro13,3
Part Numbers: MLH32xx/A, MLH42xx/A, MLH52xx/A, MLW72xx/A, MLW82xx/A, MLW92xx/A
Tech Specs: MacBook Pro (15-inch, 2016)
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro13,2
Part Numbers: MLH12xx/A, MLVP2xx/A, MNQF2xx/A, MNQG2xx/A, MPDK2xx/A, MPDL2xx/A
Tech Specs: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro13,1
Part Numbers: MLL42xx/A, MLUQ2xx/A
Tech Specs: MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
2015
MacBook Pro (Retina, 15-inch, Mid 2015)
Model Identifier: MacBookPro11,4
Part Number: MJLQ2xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Mid 2015)
MacBook Pro (Retina, 15-inch, Mid 2015)
Model Identifier: MacBookPro11,5
Part Numbers: MJLT2xx/A, MJLU2xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Mid 2015)
MacBook Pro (Retina, 13-inch, Early 2015)
Model Identifier: MacBookPro12,1
Part Numbers: MF839xx/A, MF840xx/A, MF841xx/A, MF843xx/A
Tech Specs: MacBook Pro (Retina, 13-inch, Early 2015)
2014
MacBook Pro (Retina, 15-inch, Mid 2014)
Model Identifier: MacBookPro11,2
Part Number: MGXA2xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro (Retina, 15-inch, Mid 2014)
Model Identifier: MacBookPro11,3
Part Number: MGXC2xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro (Retina, 13-inch, Mid 2014)
Model Identifier: MacBookPro11,1
Part Numbers: MGX72xx/A, MGX82xx/A, MGX92xx/A
Tech Specs: MacBook Pro (Retina, 13-inch, Mid 2014)
2013
MacBook Pro (Retina, 15-inch, Late 2013)
Model Identifier: MacBookPro11,2
Part Number: ME293xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Late 2013)
MacBook Pro (Retina, 15-inch, Late 2013)
Model Identifier: MacBookPro11,3
Part Number: ME294xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Late 2013)
MacBook Pro (Retina, 15-inch, Early 2013)
Model Identifier: MacBookPro10,1
Part Numbers: ME664xx/A, ME665xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Early 2013)
MacBook Pro (Retina, 13-inch, Late 2013)
Model Identifier: MacBookPro11,1
Part Numbers: ME864xx/A, ME865xx/A, ME866xx/A
Tech Specs: MacBook Pro (Retina, 13-inch, Late 2013)
MacBook Pro (Retina, 13-inch, Early 2013)
Model Identifier: MacBookPro10,2
Part Numbers: MD212xx/A, ME662xx/A
Tech Specs: MacBook Pro (Retina, 13-inch, Early 2013)
2012
MacBook Pro (Retina, 15-inch, Mid 2012)
Model Identifier: MacBookPro10,1
Part Numbers: MC975xx/A, MC976xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Mid 2012)
MacBook Pro (15-inch, Mid 2012)
Model Identifier: MacBookPro9,1
Part Numbers: MD103xx/A, MD104xx/A
Tech Specs: MacBook Pro (15-inch, Mid 2012)
MacBook Pro (Retina, 13-inch, Late 2012)
Model Identifier: MacBookPro10,2
Part Numbers: MD212xx/A, MD213xx/A
Tech Specs: MacBook Pro (Retina, 13-inch, Late 2012)
MacBook Pro (13-inch, Mid 2012)
Model Identifier: MacBookPro9,2
Part Numbers: MD101xx/A, MD102xx/A
Tech Specs: MacBook Pro (13-inch, Mid 2012)
2011
MacBook Pro (17-inch, Late 2011)
Model Identifier: MacBookPro8,3
Part Number: MD311xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (17-inch, Late 2011)
MacBook Pro (17-inch, Early 2011)
Model Identifier: MacBookPro8,3
Part Number: MC725xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (17-inch, Early 2011)
MacBook Pro (15-inch, Late 2011)
Model Identifier: MacBookPro8,2
Part Numbers: MD322xx/A, MD318xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (15-inch, Late 2011)
MacBook Pro (15-inch, Early 2011)
Model Identifier: MacBookPro8,2
Part Numbers: MC723xx/A, MC721xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (15-inch, Early 2011)
MacBook Pro (13-inch, Late 2011)
Model Identifier: MacBookPro8,1
Part Numbers: MD314xx/A, MD313xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (13-inch, Late 2011)
MacBook Pro (13-inch, Early 2011)
Model Identifier: MacBookPro8,1
Part Numbers: MC724xx/A, MC700xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (13-inch, Early 2011)
2010
MacBook Pro (17-inch, Mid 2010)
Model Identifier: MacBookPro6,1
Part Number: MC024xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (17-inch, Mid 2010)
MacBook Pro (15-inch, Mid 2010)
Model Identifier: MacBookPro6,2
Part Numbers: MC373xx/A, MC372xx/A, MC371xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (15-inch, Mid 2010)
MacBook Pro (13-inch, Mid 2010)
Model Identifier: MacBookPro7,1
Part Numbers: MC375xx/A, MC374xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (13-inch, Mid 2010)
2009
MacBook Pro (17-inch, Mid 2009)
Model Identifier: MacBookPro5,2
Part Number: MC226xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (17-inch, Mid 2009)
MacBook Pro (17-inch, Early 2009)
Model Identifier: MacBookPro5,2
Part Number: MB604xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (17-inch, Early 2009)
MacBook Pro (15-inch, Mid 2009)
Model Identifier: MacBookPro5,3
Part Numbers: MB985xx/A, MB986xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (15-inch, Mid 2009)
Is The Macbook Pro Touch Screen
MacBook Pro (15-inch, 2.53GHz, Mid 2009)
Model Identifier: MacBookPro5,3
Part Number: MC118xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (15-inch, 2.53GHz, Mid 2009)
MacBook Pro (13-inch, Mid 2009)
Model Identifier: MacBookPro5,5
Part Numbers: MB991xx/A, MB990xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (13-inch, Mid 2009)
2008
MacBook Pro (15-inch, Late 2008)
Model Identifier: MacBookPro5,1
Part Number: MB470xx/A, MB471xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (15-inch, Late 2008)
MacBook Pro (17-inch, Early 2008)
Model Identifier: MacBookPro4,1
Part Number: MB166xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (17-inch, Early 2008)
New Apple Macbook Pro 2019
MacBook Pro (15-inch, Early 2008)
Model Identifier: MacBookPro4,1
Part Number: MB133xx/A, MB134xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (15-inch, Early 2008)